So a shortfall of € 118.36: € 143.36 - 25 = € 118.36.Īt this point I contact the chat, and they tell me that they reported the problem to the technical department. ![]() ![]() Then I restart the game in question, and instead of finding myself with € 143.36, I find myself with € 25. While I was playing I managed to complete the required wagering on the bonus, with a € 143.36 balance, suddenly the Habanero slot crashes at the last spin useful to convert the bonus into real money. I go to the point of the complaint Practically in chat they gave me a bonus of 20 € without deposit, because I had lost thousands of euro, and I made the request for the bonus. If ThePOGG wants more info I am available. I wanted to point out that instead of the "username" or put my email registered on the Svenbet site, since no longer having access to my game account because they closed it, it is the casino uses numeric IDs that are difficult to remember by heart instead of "usernames". Svenbet - abuse of bonus terms and conditions and account closure! Rulingįound for the Player - Svenbet have declined to discuss the actual reasons for non-payment of this player and instead focused on player behaviour after non-payment.
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